Tag Archives: electronic medical records

3 Reasons Why Speech Recognition Software Sucks

This sucks

Haters Gonna Hate

Speech recognition seems to be a very polarizing subject.  You either love it, or you hate it.  And more often than not, stories are being told that you hate it.  (David Yeager, 02/10/12, For the Record)

1)  Dictator Must Enunciate
The truth is, many doctors do not take the time necessary to enunciate their dictation well enough for speech recognition to accurately interpret what they’re saying.  Even a simple sentence that’s dictated as, “She is not nauseated” comes out as, “She just got nauseated.”

2)  Doctor Spends Too Much Time Spent Editing
Doctors say they spend too much time editing the mistakes the speech recognition software made.  In a practice already pressed for time, do you really have time to edit your SR dictation?  When you do this, it essentially makes you a highly-paid document editor.  This is inefficient.  Isn’t the whole point of speech recognition to make the documentation process more efficient?  Yes, all dictated material needs to be reviewed for accuracy, even that transcribed by a human.  But because a human transcriptionist has a brain and therefore the ability to intuitively and intelligently interpret human speech, material transcribed by a human takes far less time to edit.

Even worse, speech recognition cannot recognize the subtle nuances in speech that could be cricital to a patient’s diagnosis and/or treatment. For instance, do you want to be checking all the time to make sure your program correct heard “dysphagia” instead of “dysphasia?” Or “abduct” instead of “adduct?” “Anuresis” instead of “enuresis”? “Ensure” (brand name) instead of “ensure” (the verb)? See what I mean? Kind of scary, huh?

3)  SR in Incapable of Thought, Recognition of Local Information
SR doesn’t recognize regional and local landmarks, names of local physicians, and local businesses.  Again, this is why it is far superior to have a human transcriptionist.  Even if your transcriptionist does not live in your area, he or she has innumerable resources at her fingertips to use to learn how “Dr. Loudermilk, neurologist,” spells his name.  When a human brain hears an unusual name (i.e., Loudermilk), it thinks, “Hmm, I don’t know how to spell that.  I need more information.  I’ll use my processing abilities.  I know Dr. Loudermilk practices in the Seattle area, and I know he’s a neurologist.  I’ll look in my resources to locate this person and then be able to transcribe the correct data.”  Speech recognition software with no reasoning ability, on the other hand, hears ‘Loudermilk” and probably types something like “louder milk” without giving it a thought.  (Vincent Desiderio, M.D., 11/13/12, Some Doctors Reluctant to go Digital)

Don’t be fooled by promises that speech recognition will make your life easier, cost less than a human transcriptionist, and eliminate mistakes.  It won’t.  In theory, it sounds great.  But in reality, it can be a nightmare for a busy physician.  Wouldn’t you rather put your patients’ medical records in the hands – and ears – of a human being capable of rational thinking and evaluative skills?

Call us now at 864-905-3559 to find out how simple, cost effective, and time effective it is to have us transcribe your dictation.  We can even import it right into your EMR.

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How to Stop Losing Money on Data Entry

 

How much money are you losing to data entry tasks?  To answer that question, let’s look at how much time you’re spending doing data entry for a patient encounter.

•  It take about 4 minutes for a doctor to enter a note into a patient electronic medical record.
•  It takes 1 minute or less to dictate a note for an average patient counter.
•  4 minus 1 equals 3 divided by 4 = 3/4, or 75%

You’re likely losing 75% of your clinic time on data entry.  No wonder so many doctors are revolting against EMR!  “We have become the most highly educated data entry operators on the planet.”  (Rona Silkiss, MD, of Silkiss Eye Surgery www.eyework.com.)  Notice how Dr. Silkiss didn’t say “highly paid, data entry operators.”  Every minute you spend on data entry is time for which you’re not getting paid to see a patient.

Think of how many more patients you could see if you were relieved of even a portion of those data entry tasks.

We will help relieve you of some of those data entry tasks by incorporating your dictation into your electronic medical records.  Call us now and we will get you started dictating again.  Soon, you’ll be reaping the benefits.  And as a bonus – ding, ding, ding! – you’ll be providing better patient care and a more complete encounter record!

Give us a call at 864-905-3559 or email me at nancydavis@transcribable.com

 

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You Can Do That?

 

You can do that?

You can do that?

Doctors are so busy with practicing medicine and overwhelmed by trying to learn a massive electronic medical records system, they often don’t stop to think that some of their tried-and-true routines don’t have to change.

A few years ago, a client told me with great sadness that they would soon have to stop using our transcription service because the hospital system to which they belonged would be implementing electronic medical records.  She was surprised when I told her that didn’t mean they had to give up dictating.  I saw at once a question and a glimmer of hope in her eyes.  I told her we would just take it a step further and transcribe their patient encounter note directly into the patient’s record.  They remained clients, and happy ones, at that.

That made me realize I need to do a better job of being proactive in our marketing efforts, and not assume that everyone knows they can still dictate and use EMR concurrently.  I still get that head tilt and, “You can do that?” when I visit prospective clients or market to them by email or on the phone.  It’s so gratifying (dare I say, fun?) to be able to explain to them how simply it all works and then welcome them as they become our clients.

If you want to see your daily production increase by 20-30%, and if you want to spend more face time with your patients, contact me and let me know your needs.  We can do this!

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Filed under Dictation and EMR