Slay the Dragon!

Dragon slayer

So you believed the hype the salesman enthusiastically presented about speech recognition software.  His demo was dazzling, the resulting document flawless.  And the speed!  Are you kidding me?  It took him, like, two nanoseconds to do that!  You said, “Sign me up, I’m going to get my charts documented in record time!”

So now, say, a month later, how’s that working for you?  Are you flying through those charts and letters with the greatest of ease, or is your new software in a time-out, like a headstrong toddler whom you’re constantly trying to correct?  It just insists on typing “dysphasia,” when what you clearly said was “dysphagia.”  Or it referred your patient “to the moon” instead of “to Dr. Maroon.”

Maybe you did actually use it, but found that it was taking too much of your time to edit.  You found yourself thinking, “Hey, wait a minute!  I bought this thing thinking it would save me time.  Instead, I’m spending more time editing my charts than ever before.”

So you decided to send your dictated stuff to a transcriptionist to be edited.  The transcriptionist was able to correct some things but now you’ve spent a bundle on the software and you’ve hired a service to correct the mistakes the software makes.

And now for something really frightening.  Watch this.  Listen to what she’s saying while you watch the screen behind her:

As you see in the video, the text looked just fine but, in fact, the software skipped right over some of what was said and didn’t even transcribe it.  Just left it out.  And you found this out, didn’t you?  Or did you?  When you looked back over your dictated material, how did you know whether the software actually transcribed  – or made an attempt to transcribe – every single word you said?  And if you didn’t pick up on it while you were editing it, how is a transcriptionist going to pick it up on the back end?  What if the software left out a critical word of phrase in your patient’s medical record?  Ruh-roh.  Not good.

So you learned that:

  • if you have time and patience to train the software thoroughly
  • if you speak v-e-r-y   s-l-o-w-l-y   a-n-d   c-l-e-a-r-l-y
  • if you speak without an accent, slur or quirk
  • if you spell out even the most common of words
  • if you have time to edit your dictated material with perfect recall
  • if you have money to throw away on a dual system (speech recognition and back-end editing)

… then, yeah, speech recognition software works pretty well!

Let’s face it.  It’s time to slay the Dragon.  Dictation and transcription by a human being is by far superior to speech recognition:

  • It takes considerably less time to dictate
  • It costs considerably less to have your dictation transcribed
  • It yields a far more accurate result
  • It is interpreted by a medical language specialist who uses training, insight, judgment, and context to correctly interpret your speech
  • It is far more efficient in terms of time and cost

Call us.  Just do it!  Oh, we’ll edit your speech recognition documents if that’s what you want.  But we’d much rather help you save time, money and hassle by transcribing your dictation right the first time.  No gimmicks, no expensive software, no empty promises.  And if you call right now, we’ll even supply the Super-Duper Dragon Slaying Sword, at no extra charge, while supplies last.

Bumgarner Transcription and EMR Integration.  864-905-3559.


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